FAQ

FAQ — Lomyna

Q: Where do Lomyna products come from? A: We experience the finest textiles from around the world — and offer only what we truly believe is worth your touch.

Q: What materials are used in Lomyna products? A: Natural cotton and premium viscose — selected for softness, breathability, and lasting comfort.

Q: How do I care for my Lomyna product? A: Gentle wash in cold water — no bleach. Dry in shade for best results.

Q: Do you accept custom orders? A: Yes — for hotels, spas and boutiques we offer custom orders with your logo and preferred colors. Contact us at info@lomyna.com

Q: What are the shipping costs? A: International shipping is calculated at checkout. Details available on our Shipping page.

Q: Can I return my order? A: Yes — up to 7 days after delivery, even after use. Return shipping is completely covered by Lomyna.

Q: Are Lomyna products suitable for sensitive skin? A: Yes — our natural fibers are free from harmful chemicals, designed for even the most sensitive skin. Soft in touch, calm in contact.

Q: What is the connection between spirituality and a towel? A: Lomyna began with a simple belief — what touches the skin should also respect the soul. Every piece is made with this awareness, from fiber selection to the final weave. This is not just a towel — it is a moment of stillness.